酒店礼宾英语基本句型
酒店礼宾英语（一）May I take your luggage for you?我来帮您拿行李，好吗？Just a moment ,please . I’ll bring a luggage car...
酒店英语常用营销用语
1、What kind of rooms(foods) would you like to have?您需要什么样的房间（吃什么样的菜）？2、Here is a brochure of our hot...
前台接待处岗位礼貌用语
一、欢迎(Greeting)： 1、“早上好/中午好/晚上好，欢迎光临汇美酒店。”“Good morning/afternoon/evening, welcome to Hui Mei Hote...
餐饮服务流程英语
．带位篇1．您喜欢坐这张桌，还是坐靠窗的呢？Would you prefer a table over here or by the window?2．这张桌子太吵/太拥挤/太脏/离自助餐台太远。Th...
酒店预定部日常用语
1．May I have the room type, please? /What kind of room would you like to reserve? 请问需要预订哪一类型的房间？ ...
酒店礼宾部日常用语
1．May I take you luggage? 我能帮您提行李吗？ 2．Please give me your room key. 请把您的房卡给我. 3．Have a nice day...
酒店总机日常用语
1. 请问您贵姓？对不起，请您重复一次好吗？ May I have your name？/Would you give me your name? I beg your pardon? ( Pa...
酒店情景应答英语
Situational Responses 情景应答◆饭店员工必用词汇Please. 请。Excuse me. 对不起。Pardon? 对不起，请您再说一遍好吗？I’m very sorry. 非常抱...
酒店礼仪英语
Courtesy Service English 礼仪英语◆欢迎和问候语 GreetingsGood morning (afternoon, evening), sir (madam).早上（下午、晚...