客房部常用英语
1. Good morning. / Afternoon / evening / night, sir / madam, welcome to Our Hotel, may I help you? 早上好/下午好/晚上好/晚安,先生/女士，欢迎光临我们酒店，我可以帮助您吗？
2. It’s nice to meet you. 很高兴见到你。
3. Good luck! 祝您好运。
4. Take care! 保重。
5. Have a nice trip. 一路顺风。
6. Would you please wait a moment ? 请稍等一会儿好吗？
7. May I help you ? 我能帮助您吗？
8. Sorry to have kept you waiting. 抱歉让您久等了。
9. After you. 您先请。
10. Watch your step, please? 请小心走。
11. It’s on the right side of the corridor. 在走廊的右边。
12. It’s on the second floor. 在二楼。
13. Turn left (right) . 向左拐/右拐。
14. Go straight. 往前走。
15. Take the lift to the third floor. 乘电梯到三楼。
16. Thank you very much for telling me all this. 非常感谢您告诉我这些。
17. When and where did you first miss it, sir?
您最早发现丢失东西是在什么时间、什么地点？
18. I’m sorry to disturb you. 对不起，打扰您了。
19. I shall tell my Supervisor. 我将会告诉我的领班。
20. I’m afraid it’s too late for today’s laundry, sir. We can deliver it tomorrow around 10a.m. 先生，现在恐怕已过了今天的洗衣时间，要到明天上午十时才能送回来。
21. Have a good night. 晚安。
22. Which floor are you on, Madam? 女士，您在哪一层楼？
23. What is the problem with your room ? 您的房间有什么问题吗？
24. The basin is blocked. 我的面盆堵了。
25. The toilet is blocked. 我的马桶堵了。
26. The toilet is leaking. 我的马桶漏水。
27. The bath bub tap is leaking. 洗澡盆的水龙头漏水。
28. I’m sorry sir, An engineer will come and check it right away.对不起，先生，工程师马上会来检查。