客人信息/客史资料举例EXAMPLES OF ITENS FOR GUEST INFORMATION/HISTORY：
² 客人生日BIRTHDAYS：
² 客人周年纪念日ANNIVERSARY
² 特殊事件SPECIAL OCCASION
² 熟客REPEAT GUEST
² 喜爱的游戏USUAL GAME PLAYED
² 赌场市场开发人员CASINO HOST
² 套房设置偏好SUITE PREFERENCE
² 酒水偏好DRINK PREFERENCE
² 饮食偏好FOOD PREFERENCES
² 茶/咖啡偏好TEA/COFFEE PREFERENCE
² 早餐时间BREAKFASR TIME
² 早餐常规订单BREAKFAST STANDING ORDER
² 偏爱枕头类型PILLOW TYPE
² 衣橱护理WARDROBE CARE
² 行李开包要求UNPACKING REQUESTED
² 上次入住的管家BUTLER LAST VISIT
² 红酒偏好WINE PREFERENCE
² 音乐偏好MUSIC PREFERRED
² 是否打高尔夫球GOLFER
² 花卉偏爱FLOWERS PERFERRDE
² 水果偏爱FRUIT PREFERRED
² 报纸偏好MEWSPAPER
² 家乡城市HOME CITY
² 杂志偏好MAGAXINES READ
² 客用品偏好PREFERRED AMENITY
² 此前投诉内容PREVIOUS COMPAINTS
² 本次入住投诉COMPLAINT THIS VISIT
² 身体残疾PHYSICAL HANDICAP
² 过敏ALLERGIES
² 饮食需求注意DIETARY REQUIREMENTS
² 喜爱的人或物LIKES
² 厌恶的人或物DISLIKES
² 衣物洗涤需求LAUNDRY REQUIREMENTS
² 餐厅偏好PREFERRED RESTAURANTS
² 套房就餐偏好SUITE DINING PREFERENCES
² 行李打包请求REQUESTS PACKING
² 水疗用户SPA USER SPA
² 餐桌偏好PREFERED RESTAURANT TABLE
² 套房陈设偏好PREFERRED SETTING OF SUITE
² 特殊要求SPECIFIC REQUESTS
² 随行设备EQUIPMENT BROUGHT ON VISIT
² 别墅早餐TIME VILLA BREAKFAST SERVED
² 电脑用户COMPUTER TYPE
² 吸烟/非吸烟人士SMOKER/NON SMOKER
² 香烟类型CIGSRETTE TYPE
² 雪茄类型CIGAR TYPE
² 卫浴用品偏好TOILETRIES PREFERRED
² 电影偏爱MOVIES WATCHED
² 英文水平LEVEL OF ENGLISH SPOKEN
² 使用语言LANGUAGES SPOKEN