一、酒店服务英语
　　
　　Reserving a Room 预订酒店房间(电话)
　　(H=Hotel, G=Guest)
　　H: George’s Hotel.
　　这儿是乔治酒店。
　　G: I’d like to reserve a room.
　　我想预订一间房间。
　　H: When for Sir?
　　先生，什么时候要用?
　　G: This weekend.
　　这周末。
　　H: Thank you. Just a moment, please.
　　谢谢。请等一会儿。
　　H: Front desk, sir.
　　(总台接待员)先生，这儿是总台。
　　G: I want a single room with bath next Saturday.
　　我下星期六要一间有浴室的单人房。
　　H: Hold on, please.
　　请等一下。
　　(A few seconds later) (几秒钟以后)
　　H: We’ll have it ready for you, sir.
　　先生，我们会为您准备好房间。
　　G: Fine.
　　好!
　　H: May I have your name and phone number, sir?
　　先生，请问贵姓和电话号码?
　　G: Yes, my name is XinHua Zhou, and the number is 116079.
　　我名叫周新华，电话号码是116079。
　　
　　Inquiring about the Hotel Charges 询问酒店费用(电话)
　　H: (Operator) George’s Hotel. Can be of any assistance?
　　(接线生)乔治酒店。请问有什么贵干?
　　G: Yes, I’d like to find out about the room charges.
　　我想了解住房费用。
　　H: Just a moment, sir. I’ll put you onto reservations.
　　先生，请等一会儿。我替您接订房部。
　　H: (Reservation Clerk) Reservations. Can I help you?
　　(订房部员工)订房部。请问有什么事可以效劳?
　　G: Yes, could you tell me the rates for your rooms?
　　您可以告诉我，你们房间的收费率吗?
　　H: Yes. It’s 350 to 550 dollars for a single, 550 to 750 for a dou- ble for a twin.
　　可以。单人房收费350～550元，双人房收费550～750元。
　　G: I see. I am visiting your city in April. How soon should I make
　　 a reservation.
　　我明白了。我打算在4月份往贵市。我应提早多少时候订房呢?
　　H: Well, the sooner, the better. If you’ve made your schedule, why don’t you book the room now?
　　那么，越早越好。如果您已拟定您的旅游计划，您何不现在订房?
Making a Hotel Reservation 订房(电话)
　　G: Hello.
　　喂!
　　H: (Operator) Green’s Hotel. Can I help you, sir?
　　(接线生)费尔蒙酒店。先生，请问有何贵干?
　　G: Yes, I’d like to make a reservation.
　　我想订房。
　　H: Thank you, I’ll connect you with our reservation clerk.
　　谢谢。我替您接我们订房部职员。
　　G: Thank you.
　　谢谢您。
　　H：(Reservation Clerk) Hello, reservation office. Can I help you?
　　(订房部员工)订房部，请问有什么可以效劳?
　　G: Yes, I’d like to reserve a double room with bath for November twenty-first and twenty-sixth.
　　我想预订一间有浴室的双人房，供11月21日和26日住宿。
　　H: Just a moment, sir. I’ll check and see…yes, that can be arranged. Your name, please？
　　先生，请等一下，我要查查看……是的，可以安排那样的房间。请问贵姓?
　　G: Yes, my name is Wang Lin.
　　我名叫王林。
　　H: Thank you very much, Mr. Wang.
　　谢谢您，王先生。
　　
　　Confirming a Hotel Reservation证实已订房间(电话)
　　H: (Operator): Greatwall Hotel.
　　(接线生)长城酒店。
　　G: Reservations, please.
　　请接订房部。
　　H: Thank you. Just a minute, sir.
　　谢谢。先生，请等一下。
　　H: (Reservation Clerk): Reservations. Can I help you?
　　(订房部员工)这里是订房部。请问有什么事可以效劳?
　　G: Yes, I’d like to confirm my reservation. This is Wang Lin from Hong Kong. I’ve reserved a double room for January second.
　　我想确定我的订房结果。我是从香港来的王林。我已经预订一间供1月2日入住的双人房。
　　H: Yes, Mr. Wang. We have your reservation from Hong Kong.
　　 We’ll be expecting you on January second. Thank you.
　　何先生，我们已接到您从香港打来的订房电话。我们期待您1月2日光临。 多谢惠顾。
　　
　　Changing A Hotel Reservation 改变订房日期(电话)
　　H: GreatWall Hotel. Can I help you?
　　长城酒店。我能帮您吗?