一、Courtesy English

(1 )Good morning (afternoon, evening), sir (madam)

早上（下午、晚上）好，先生（夫人）。

（2）How do you do? 您好！（初次见面）

How do your do? 您好！

Glad to meet you. 很高兴见到你！

（3）Welcome to our hotel(restaurant, shop)

欢迎到我们酒店（餐厅，商场）来。

（4） I hope you will enjoy your stay with us.

希望您在我们酒店过得愉快（客人刚入店时）

I hope you are enjoying your stay with us.

希望你在我们酒店过得愉快（客人在饭店逗留期）

I hope you are enjoyed your stay with us.

希望你在我们酒店过得愉快(客人离店时)

（5）Good morning, Coffee shop/Chinese restaurant.

May I help you?

早上好，咖啡厅/中餐厅，我能为您做点什么？

（6）Sorry, He is not in at the moment. Would you like to leave a message?

对不起，他现在不在，您要留口讯吗？

(7) Pardon? I beg your pardon? 对不起，请再说一遍好吗？

(8) Thank you for your advice (Information help).

感谢您的忠告（信息 帮助）

(9) I am at your service.乐意为您效劳。

(10) Sorry to have kept you waiting. 对不起，让您久等了。

(11) Is there anything I can for you? 有什么能为您效劳？

(12) It’s on the second (third) floor. 在二（三）楼。

(13) Excuse me. Where is the washroom (restroom, elevator)? This way, please.

对不起，请问洗手间（电梯）在哪儿？请这边走。

(14) Turn left/right. 往右/右转。

(15) It’s in the basement at the end of the corridor.

在地下室走廊尽头。

(16) Please don’t leave anything behind. 请别遗忘您的东西。

(17) Take it easy.放心好了。

(18) Please don’t smoke here. 请不要在这里吸烟。

(19) Goodbye and hope to see you again.再见，希望再见到您。

(20)Have a nice trip! / Wish you a pleasant journey! Good luck!

一路平安！/ 祝您旅途愉快！

(21) Go straight. 一直向前走。