(一) 中餐餐具用品
筷子Chopsticks古典杯Old Fashion Glass
筷架Chopsticks Rack烈性酒杯Maotai Glass
筷套Chopsticks Bag鸡尾酒杯Cocktail Glass
调味碟Soy Sauce Dish冰桶Ice Bucket
汤碗Soup Bowl酒篮Wine Basket
等等。
(二) 中餐常见原料
猪肉Pork
凤尾鱼Long tailed Anchovy
牛肉Beef
石斑鱼Roach
羊肉Mutton
(三) 中餐厅常用酒水
中国白酒Spirit
红茶Black Tea
茅台酒Mao Tai
花茶Jasmine Tea
黄酒Yellow Wine砖茶Brick Tea
绍兴酒Shao Xing Wine
柠檬茶Lemon Tea
(四) 饭店专业名词
服务员 Waiter 安全部Security Department
女服务员 Waitress 工程部Engineering Department
领班Captain 财务部Financial Department
收银员Cashier
客房部House Keeping Department
调酒师Bartender
(五)简易英语服务用语
(一) 预订
(1) Good morning/afternoon/evening.(The name of the restaurant and your name)May I help you?
早上/下午/晚上好，某某餐厅，我能为您做些什么？
(2) How many guests are coming?
请问共有多少人用餐？
(二) 迎宾
(1) Good morning/afternoon/evening.Welcome to our restaurant.
早上(中午、晚上)好，欢迎光临。
(2) May I help you, sir/madam?
我能为您做什么，先生/女士？
(3) Do you have a reservation, sir/madam?
请问您有预订吗，先生/女士？
(三) 点菜
(1) Are you ready to order now?
请问可以为您点菜了吗？
(2) May I take your order now？
请问可以为您点菜了吗？
(3) What would you like to start?
请问先给您上些什么？
(四) 征询意见
(1) Is everything to your satisfaction?
请问您对一切还满意吗？
(2) Is everything all right with your meal?
请问您对用餐还满意吗？
(3) Would you care for another drink?
请问您还需要一杯饮料吗？