Maintenance 维修服务(酒店常用英语)

餐饮管理

Key Sentences（重点句子）

142．There seems to be something wrong with the toilet．

我房间里的抽水马桶好像出了点毛病。

143．We'll send someone to repair it immediately．

我们会马上派人来修的。

144．What's the trouble？

哪儿坏啦？

145．The toilet doesn't flush．

抽水马桶不放水了。

146．Let me see．Oh，it's clogged．

让我看看。噢，堵住了。

147．The water tap drips all night long．

水龙头一整夜滴水。

148．Some part needs to be replaced．I will be back soon．

有个零件要换了。我片刻就来。

149．Ah，I'm afraid there's something wrong with the TV．

噢，电视机好像有些毛病。

150．The picture is wobbly．

图像不稳定。

151．I'm sorry．May I have a look at it？

很遗憾，我可以看看吗？

152．I'll send for an electrician from the maintenance department．

我去请维修部的电工来。

153．We can have it repaired．

我们能找人修理。

154．Please wait just a few minutes．

请稍等几分钟。

155．The TV set is not working well．

电视机有毛病了。

Dialogue A

A：Housekeeping．Can I help you？

B：Yes，there seems to be something wrong with the toilet．

A：We'll send someone to repair it immediately．What's your room number，please？

B：1287．

A：May I come in？

B：Come in．

A：What's the trouble？

B：The toilet doesn't flush．

A：Let me see．Oh，it's clogged…It's all right now．You may try it．

B：Yes， it's working now．Thank you．

A：You're welcome．Anything else？

B：The water tap drips all night long．I can hardly sleep．

A：I'm very sorry，sir．Some part needs to be replaced．I will be back soon．

Dialogue B

B：I've locked myself out of the room．May I borrow a duplicate key？

A：Don't worry，Mr Bell．I'll open the door for you．

（She opens the door with a duplicate key．）

B：Thank you very much．Sometimes I'm quite absentminded．

A：It doesn't matter，Mr Bell．What else can I do for you？

B：Ah，I'm afraid there's something wrong with the TV．The picture is wobbly．

A： I'm sorry．May I have a look at it？

B：Here it is．

A：（Tries to fix it，but in vain）I'll send for an electrician from the maintenance department．We can have it re-paired．Please wait just a few minutes，Mr Bell．（She leaves the room．Ten minutes later，there is a knock on the door．）

Electrician（E）： May I come in？

B：（Opens the door） How do you do？

E：How do you do？The TV set is not working well．Is that right，Mr Bell？

B：No，it isn't．

E：Let me have a look．（Finishes the repairing and checks other electric facilities in the room） Mr Bell，everything is OK now．

B：What efficiency！Thanks a lot．

（Taking out some fee） This is for you．

E：Oh，no．We won't accept tips，but thank you，anyway．We wish you a nice stay with us，Mr Bell．

Words and Expressions　

flush v．用水冲洗

clogged a．塞住了

drip v．滴下